One of the biggest advantages of Boombox over traditional self-storage is how easy it is to access your belongings. Instead of driving to a facility and navigating hallways and elevators, your storage unit comes to you. This guide covers everything you need to know about accessing, updating, and managing your items in storage.

You can access your storage unit by setting up a delivery request on your account page. A Boombox driver will bring your storage unit straight to your door at a flat rate of $75 per delivery. Simply log in, select the unit you need, and choose a delivery window that works for you.

Need to add items to your existing storage unit? Request a delivery from your account page and the driver will bring your container to you. Load your additional items, and the driver will return the unit to our facility. The same $75 flat-rate delivery fee applies.

If your additional items will not fit in your existing container, you can request a new unit from your account page. We can typically deliver an additional container within 1 day.

When you need items back, the process is the same: schedule a delivery, and your unit arrives at your door. Take out what you need, and the driver returns the container to storage. Please be mindful of the driver's time and limit the loading and unloading to just what is needed to keep things moving smoothly.

For security purposes, Boombox storage facilities are closed to the public. Only authorized personnel are allowed on premises. However, you can always view your storage units online by logging into your Boombox account. If you uploaded photos of your stored items, those will be available on your account page as well.

Security is one of our top priorities. Boombox storage locations are monitored 24/7, and only authorized personnel are allowed on premises. Each storage unit is made of sturdy, steel construction and padlocked so that only you have access to your items.

We always handle your storage unit with care. Our comprehensive insurance coverage protects against potential hazards in the unlikely event that they occur. However, it is your responsibility to make sure the unit is packed properly so items do not shift during transit. We do not insure items that are damaged due to improper packing.

You can edit or cancel existing reservations from your account page, where you will see all your upcoming appointments. We ask for at least 48 hours of notice for cancellations. If we do not receive 48 hours of notice, a $65 cancellation fee may apply. Same-day cancellations are subject to a $150 fee.

To end your storage term, log in to your account and book a delivery. In the delivery form, make sure to note that this is your final delivery. You will need to ensure your container is completely empty at the end of the appointment. Once your container is returned empty, your monthly storage bill ends and you will no longer be charged.